Frequent Questions and Answers

How Much Optimal Internet Speed is required for my MARHABA TV Box to work properly ?

MARHABA TV Box works best when you are getting 1.5 MBPS or more. You can connect to your router through the Ethernet wire or the wireless adapter (some models may have Wi-Fi or wireless adapter already built in the box).

The internet speed keeps changing, depending on service, time, and load on the network, but it should remain at least 1.5 Mbps to work properly (1Mbps speed may also work but the quality may suffer).

How I can complete the configuration setup once I received my new MARHABA TV Box?

Simply, MARHABA TV Box has an automatic setup configuration, once you plug in the power adapter, the wizard setup will appear automatically on your TV screen.  All you need to do is follow the instructions. That’s all. 




How do I connect to my internet to my MARHABA TV Box?

You can connect through a wired or wireless connection. First, try to use a wireless connection. It should work without any problems, it’s already tested by many customers. 

If you feel the internet connection signal is weak, then try to use a wired connection. in this case, you need to connect the Ethernet wire cable between your modem & the MARHABA TV Box.  That’s All.

What languages are supporting for MARHABA TV Box?

MARHABA TV Box is supporting and provides all Arabic Channels.





How to activate my MARHABA TV Box?

All you need to do is go to the Home screen then press the Live TV application then go to Settings. You will be asked to enter the activation code.




Can I access YouTube & other social applications on my MARHABA TV Box?

Yes, popular YouTube & other social applications are easily accessible in MARHABA TV Box.

All applications are available on Home Screen.  In order to search for a video please highlight the search box and then press OK. The letters and numbers will appear at the bottom to help you to add the text to the search area.



What is included in the MARHABA TV Package & What is the Warranty?

MARHABA TV Set-top box, Remote Control, Power Adapter, HDMI cable.

The hardware warranty is for one year.




How to renew my service & How to get my new activation code?

To renew your service, please contact your dealer or visit

Once you buy the service renewal, you will receive the activation code automatically by email within 5 minutes.